Customer Feedback Drives Us

22 Apr 2017

Customer feedback is what drives us to continue providing effective solutions (at minimum cost to you) for the security of your home and loved ones. 
Seconline ship thousands of security doors and window screens Australia-wide each year. If you’re a new Seconline customer or you’ve come back for more, we’d love to hear about your experience with us and how you found us.
To maintain our high level of customer service, we rely on your feedback to;

• Improve the online ordering experience
• Keep ahead of the game in the provision of up to date and factual product information
• Improve our customer service
• Effectively advertise our products and service

Here’s a testimonial from one of our satisfied customers;

Dear Josh,
Thank you very much for sending my door so promptly. Your company delivers outstanding service and the helpful and friendly advice you gave me with my initial query was first class. The door arrived under a week from ordering and it is now installed, which was so easy with your instructions. It looks great and we are very pleased with it. I love the way it does not block the view of the door or into the house. Thank you for excellent service - we are happy customers. Marilyn.

We invite you to use the Facebook comment box below to give us your feedback so we can continue to improve our business. Offering great products and service is what we strive to provide to every single one of our customers. We love selling security doors and window screens and we love it even more when our customers are impressed with their purchase!